Our physical products are made to order. When you place an order, the product is created specifically for you through trusted production partners who specialize in high-quality printing, manufacturing, and bookmaking. This reduces waste and ensures consistent quality across all items.

We ship to most countries worldwide. Available shipping destinations and carrier options appear automatically at checkout.

Production times vary by product, and most items are created within a few business days. Shipping timelines depend on your location and the carrier used. You will receive tracking information once your order has shipped. For full details, please refer to our Shipping Policy.

Because each item is made to order, changes or cancellations are only possible if the order has not yet entered production. If you need to update an order, contact us as soon as possible with your order number.

Returns and exchanges follow our official Refund Policy. In general, made-to-order products cannot be returned for size or preference reasons. Items that arrive damaged, misprinted, or incorrect will be replaced.

You can reach us any time through the Contact form on our website or by emailing hello@writtenself.com.